We learn, we refine, we continue to make changes, Wong shares. Can I refund it? Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. "Our goal is to do our part for the global well-being. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS All of our people are essential to the Aritzia team and we know we wouldnt be us without them. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. By subscribing to this BDG newsletter, you agree to our. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." In an email to CTV News, the company's senior director of communications said the . All sale and discounted items bought in store are final sale. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. We are the place to shop right now in the United States, Hill noted. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. We know that every decision we make during this time impacts our community as a whole. How can I find out if my local store is open? Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. cozy fleece perfect hi-rise 3" sweatshort. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. The retailer says it . And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). |. Please note swim tops, bottoms, one pieces and accessories can only be returned online. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. This post has been updated from its original form for clarification. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Aritzia Exchange Policy. Warm wishes and happy holidays to you and yours. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Are your stores open? Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Once we receive your package, well process your return within 7 to 10 business days. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. Audience Relations, CBC P.O. 2023 BDG Media, Inc. All rights reserved. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Without the luxury of time to prepare, weve been thrown into a world crisis. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Opinions expressed by Forbes Contributors are their own. The Company designs apparel and accessories for its collection of exclusive brands. It can take up to 14 days to receive and have your return processed onto your original method of payment. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. All of this transpired without having to lay off a single employee. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. Free shipping & free returns on all orders, all the time. Let's continue to take care of each other," continued Mr. Hill. Aritzia Refund Policy. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Returns are free within the US when signed into your Aritzia account. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Shop Now. While our stores are reopening, we recommend returning your order and placing a new order online. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS What if I need to return or exchange something? No one has been laid off or furloughed at Aritzia to date, due to COVID-19. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. 16, 2020, 07:00 AM. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Thirty had reopened by the end of the quarter and 89 as of July 9. That compares with it generating $226.2 million in e . Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. Bottom line Both companies. Until then, well be right here online and at your service. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. For purchases made in store, you can return or exchange your purchases in store only. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Hours are as follows: The brand declined to comment on this shift in sizing. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. After 14 days of reopening, we will no longer accept returns or exchanges. You are a vital part of our community, now and forever. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. You may opt-out by. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Cision Distribution 888-776-0942 Immunization providers should follow their regulatory/employer guidance for reporting . How can I get this? from 8 AM - 9 PM ET. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. To order All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Were extending our Returns & Exchanges policy. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Your consent is not required as a condition of any purchase. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Online purchases can be exchanged in store. Aritzia has a pretty strict (and somewhat unique) exchange policy. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. When will I get my order? Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Review your return details and click 'Process Return'. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. When search suggestions are available use up and down arrows to review and enter to select. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Opinions expressed by Forbes Contributors are their own. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent.

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