What happens if I want to cancel my holiday? Any baggage that exceeds your total weight allowance will be carried subject to availability and at our discretion. . We also have some handy information around extra safety measures we have in place on our COVID-19 hub, including COVID-specific FAQs. You'll need to contact us by phone on 0800 408 5591. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Customer Satisfaction. You can amend your holiday admin-fee-free* or cancel it and request a full refund*** if: The Foreign, Commonwealth and Development Office (FCDO) advises against all but essential travel to your destination in the seven days before your departure. Jet2 allows you to make changes to the time, name, and date of your booking up to five hours before your scheduled time of departure. 8. Please read these terms and conditions carefully. You can rest assured knowing all our partner carriers are carefully selected to meet strict IOSA and EASA safety standards and provide the same great service youre used to. 1.11 Should you need to contact us with regards car park booking enquiries or car park services please either email us at bookingenquiries@ncp.co.uk call us on 0345 0507080. Want to amend or cancel? We require the email address that you provided on Facebook. Sign up for our email deals, discounts and more! o Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns Add Holiday Essentials. If youve booked a holiday, weve got everything you need to manage it in one handy place. We process your data in accordance to our Privacy Policy. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. 1. In the seven days before your outbound departure date, the UK Government enforces hotelquarantine(i.e.,because of Red List type restrictions). Discover more than 30 of Europes most-exciting cities. We cant offer online check-in for flights departing from Turkey. Planning a holiday or already booked? Customers are at the heart of everything we do thousands of customers have highly scored and recommended us. Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. To cancel your booking, all you have to do is log in to Manage My Booking and choose Cancel booking on the menu. No, you dont need to check this in keep hold of your pram until you board. 5. To find out what changes are permitted for your booking, see our Fare rules.Please note that Fees and charges may apply when you change your booking.. 4. Cancelling your flights. Get our app and you can download your boarding passes there too. How much does your Twilight Check-in service cost? You can make changes to the booking, subject to availability at the time of the change. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. {{ errors.first('shortlist-menu-forgotten-password-email') }}. It's really easy to use too, whether that's on desktop, mobile or tablet. o Fireworks and other pyrotechnics Please check your email and password are correct. If youve asked for these to be sent via post, they should arrive around three weeks before youre due to take off. Prefer to speak to one of our expert holiday advisors? Please arrive at the airport in good time, as our check-in desks will close 40 minutes before your scheduled departure time. "In order to guarantee the preferred seats for your party, we recommend that you pre-book your seats at the applicable fees at the time of booking or by logging on to the Manage My Booking link here. If you need any further help, please have your policy number to hand and callJet2Insuranceon 01293 665910 (open Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 UK time). Assuming . Treat yourself to one of our ultra-luxurious holidays. You can let us know at any time if you no longer want to receive emails by clicking here. However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. o Mines, grenades and other explosive military stores Itinerary changes (to departure date, airport, flight time, duration, destination or . If youve given us your email address, your holiday documents will be sent directly to that, 28 days before your holiday. Treat yourself to one of our ultra-luxurious holidays. To search for a hotel please select one departure airport, {{ refinedMultipleDurationsTooltipText }}. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. If you need any further help, please have your policy number to hand and call Jet2Insurance on 01293 665910 (open Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 UK time). Discover more than 30 of Europes most-exciting cities. o Component parts of firearms, excluding telescopic sights * Plus any additional charges from accommodation provider. For example, if youd booked two 22kg bags for yourself, one could weigh 26kg and one could weigh 18kg. Jet2.com won Best Airline UK and Best Low-Cost Airline Europe and thats four years in a row! Adding Travel Essentials You can add Travel Essentials, such as reserved seating, 22kg baggage and Jet2Insurance, after you have completed your booking online when you visit Manage My Booking.You can also add in-flight meals up to 48 hours before your departure. What items are prohibited in my baggage? Reporting to the Group Travel Team Leader, our Group Travel Advisors play an essential role in maximising all sales and revenue . Error occurred while trying to login using Facebook. Why cant I check in online? Youll just go to the terminal on your boarding pass. Jet2.com scooped five awards at the Tripadvisor Travellers' Choice Awards 2020, including Best Airline UK and Best Low-Cost Airline Europe. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. You can correct errors, change dates and names on your booking in accordance with our normal change policy. Beach club lazing or all-night dancing. Duration (extension or reduction of departure or return date), Date (changing both dates to earlier than original departure date), Date (changing both dates to later than original departure date), 30% cancellation fee of total holiday cost, Accommodation, destination, or departure airport (same dates). Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. Jet2holidays reserve the right to amend or remove this promotion at any time prior to a customer booking; 2. Your visit will be tracked. o Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays. To book, all you need is a valid NHS email address. Jet2 plc, Get discounts, destination updates and inspiration straight to your inbox! Discover more than 30 of Europes most-exciting cities. Code Enjoy 8% off hotels when adding this Expedia Discount Code. You can check in online via Manage My Booking any time from 28 days up to six hours before your departure via our website or app. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of Please check your email and password are correct. .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}} And your return flights, transfers, hotel and 22kg baggage are all included. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Theres a significant change to your booking and we cant offer an equivalent holiday**. Our customer ratings have averaged above 4.5/5 for several years now on Feefo, one of the UKs biggest review websites. Route changes Unfortunately, you can't change your departure or destination airport once the booking has been made. No, you can use our Manage My Booking facility, which allows you to make simple amendments to your booking without the need to call us. Our Manage My Booking facility allows you to make simple amendments to your booking without the need to call us. Current travel requirements. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! Change of parking duration. Children: Aged 0-17. Add Holiday Essentials. We do understand that unintentional mistakes can sometimes happen. You may have previously registered or have a myJet2 account. Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. Save, compare and share all the holidays you love with at-a-glance shortlists. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. 2. Save, compare and share all the holidays you love with at-a-glance shortlists. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. You can check in online via Manage My Booking any time from 28 days up to six hours before your departure. If you need assistance and arrive at check-in without pre-booking assistance, for safety reasons, you may not be able to travel. Add Holiday Essentials. We process your data in accordance to ourPrivacy Policy. To cover our losses from cancelling the booking, theres a set scale of charges which must be paid. 3. *By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Want privacy and freedom with all the package perks on your next getaway? Change hotel, car park or lounge. Izmir (ADB) . Save. You can combine your luggage allowance into one bag, but this bag can only weigh a maximum of 32kg. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package. o Swords and sabres. 9. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. If you want to change a major element of your holiday such as your hotel or the name of a lead passenger or child, you'll need to call our Pre-Travel Services team. Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package. Please only call a number listed on our website or you can find a travel agent near you. % of total booking price retained by Jet2holidays: 70+ days: Loss of deposit: 69-57 days: 30%: 56-43 days: 50%: 42-29 days: 70%: 28-15 days: 90%: . Holiday Companies Survey that asked thousands of Which? This email address is already being used. If youve purchased a policy from Jet2Insurance before 30 June 2022 and need to make a claim, please visitwww.reactiveclaims.com/RegisterClaim.aspx . o Box cutters How much does your Twilight Check-in service cost? And please make sure you have appropriate insurance in place to cover you for any eventuality. You'll be taken to the Jet2holidays website. Select below to see if you can cancel online. You can print your boarding passes or download them to your smartphone. 2. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Discover more than 30 of Europes most-exciting cities. You canunsubscribeat any time. Plus, as an added thank you for your dedication and hard work . Thats why weve rounded up the most frequently asked questions, so you can get the all the answers you need to know. Here at Jet2holidays we are all about delivering a VIP service to all of our customers and create everlasting memories. You dont need to book this service. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. If this is the case, you must make sure that you remove all valuable items (including travel documents, money, medication, keys, spare lithium batteries, as well as any electronic items containing lithium batteries) and carry these with you in the cabin. Age is on date of return. And we reserve the right to amend our pricing structure or advertise special offers and promotions at any time. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Leading in customer service. If you are calling to make a payment, please call 03308089734 - our new queue-jumping, automated payment line. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Everything you need to search, book and manage your holiday in one handy place. Prefer to speak to one of our expert holiday advisors? Sorry, we were unable to find your email address. Please make sure you pre-book to avoid disappointment and disruption to your travel plans. Change or even cancel your booking. You are entitled to make one name change per booking where you will have to pay only an administration fee of 35 per person, per one way flight. o Signal flare pistols and starter pistols Go on, you deserve it. Jet2.com is a non-refundable airline, but we do understand that unintentional booking mistakes can sometimes happen. 3. {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. Children: Aged 0-17. Back in 2016 a change in my personal life meant I had a big decision to make. Where can I find information about my villa? You can make date changes at Manage My Booking, through our Call Centre or at our airport sales desks. You can let us know at any time if you no longer want to receive emails by clicking here. At some UK airports we offer our handy Twilight Check-in service, meaning you can drop your bags off at the airport the evening before your departure if youve checked in online and your flights scheduled before noon. Everything you need to search, book and manage your holiday in one handy place. {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. You can make special requests, but we can't guarantee we'll be able to fulfil them, as special requests are subject to availability. 6 helpful votes. Essential liquid medication in quantities over 100ml must be certified as authentic by a doctor's letter and must be in their original containers. Which is why all our holidays are ABTA and ATOL-protected, for your peace of mind. Children: Aged 0-17. o Slingshots and catapults. Cancel by Telephone. We process your data in accordance to our Privacy Policy. You can unsubscribe at any time. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. {{ refinedMultipleDurationsTooltipText }}. 1. What Annual Leave benefit do Jet2.com and Jet2holidays employees get? Prefer to speak to one of our expert holiday advisors? Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. No, you can make simple changes to your booking without calling us. Unfortunately, you cant book mobility assistance online. You can still complete the process and get your pre-allocated seats, but youll need to visit our airport check-in desks to collect your boarding pass before you go to security. If youve purchased a policy from Jet2Insurance before 30 June 2022 and need to make a claim, please visit www.reactiveclaims.com/RegisterClaim.aspx . Travel Brand of the Year 2022! All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. You can make a few of these simple alterations for yourself in Manage My Booking, such as amending passengers on the booking, . If youre thinking of cancelling your holiday, you can also cancel online. You can let us know at any time if you no longer want to receive emails by clicking here. If you want to cancel your holiday, you can do so at any time. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Look no further than Jet2Villas. Our Group Travel department offers a dedicated service to our customers wishing to enquire, book or amend a holiday for groups of 10 or more! padding-bottom: 54px; Choose our 5* travel insurance and youll get: - COVID-19 cancellation and medical cover, - Up to 10m medical, 5,000 cancellation and 2,000 baggage cover. You may have previously registered or have a myJet2 account. Sorry, we were unable to find your email address. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! The amendment fee is payable per person and will be advised at the time of the change. At the airports, our check-in desks generally open at least 2 hours 30 minutes before your scheduled departure time see the check-in opening times at your airport. You might also be able to cancel via Manage My Booking. Add Holiday Essentials such as seats, meals and bags. Do I need to call you to make amendments to my booking? Any non-essential mobility or medical equipment that exceeds your standard baggage allowance will be subject to the standard excess baggage rate per kilo. This button displays the currently selected search type. .info-card--padding .info-card__copy {padding-bottom: 54px;}.find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;}@media (min-width: 1025px) {.find-out {left: 24px;}} Jet2.com and Jet2holidays Annual Leave, reported anonymously by Jet2.com and Jet2holidays employees. Enter your booking reference number, surname and departure date, then go to Add Holiday Essentials. Sorry, we were unable to log you in. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. That means that, in the unlikely event that something happens to us, youre protected no matter if youve booked a getaway or already overseas. Asterion suite and spa hotel Crete x We have just returned home from a very relaxing weeks holiday stay at the Asterion suite and spa hotel. Go on, you deserve it. Your holiday will be automatically cancelled and well process your full refund*** if: You can amend your holiday admin-fee-free* or cancel it and request a full refund*** if: The COVID-19 vaccination programme in the UK is currently open to everyone aged 12 or over. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. % of total booking price retained by Jet2holidays: 70+ days: Loss of deposit: 69-57 days: 30%: 56-43 days: 50%: 42-29 days . Beach club lazing or all-night dancing. Yes all the essential medications you need for the duration of your trip should be carried in your hand luggage. How and when do I get my holiday documents? Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. Please remember to print off your boarding passes or download them to your device. And certain changes are not allowed within 21 days of departure. If you're making any changes to your travel dates and/or who's travelling, you'll need to buy a new policy. What happens if I lose my phone or my battery dies? Sign up for our email deals, discounts and more! . Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. By this point, you must have completed the check-in process. Can I cancel or amend my booking? Blunt instruments objects capable of being used to cause serious injury when used to hit, including: o Baseball and softball bats By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. You can let us know at any time if you no longer want to receive emails by clicking here. Only the lead name on the booking can make changes to the booking, subject to availability at the time of the change. Add great value checked-in bags and sports equipment. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of The charges below apply from the date we receive the cancellation notification.To cover our losses from cancelling the booking, theres a set scale of charges which must be paid. However you choose to holiday, youll get your hotel, return flights, transfers + 22kg baggage all included. The charges below apply from the date we receive the cancellation notification. Help Squad. Can I upgrade to a private transfer after Ive booked my holiday? It will connect you to a Jet2 adviser as soon as one is available. If possible, the best option here is to replace the person in question with another person by changing their name at the cost of an admin fee. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! And certain changes are not allowed within 21 days of departure. Please only call a number listed on our website or you can find a travel agent near you. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. If your hand luggage weighs more or is larger than this, it will need to be checked into the planes hold, and you may have to pay an additional charge. Go on, you deserve it. Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. You can let us know at any time if you no longer want to receive emails by clicking here. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. 1. Change flight details. Can I make changes to my holiday after Ive booked and what are the charges? Search, book and manage your Jet2 flights and holidays all in one place. And your return flights, transfers, hotel and 22kg baggage are all included. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. *, 50% cancellation fee of total holiday cost, 70% cancellation fee of total holiday cost, 90% cancellation fee of total holiday cost, 100% cancellation fee of total holiday cost, *By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Sorry, we were unable to log you in. 9. Can I book mobility assistance online? 3. What is my checked-in baggage allowance? Please check your email and password are correct. Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle . Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. Our Manage My Booking facility allows you to make simple amendments to your booking without the need to call us. Hi all. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, Jet2holidays: 2022-23 Jet2holidays Limited - A subsidiary of Your safety is our priority, so we've created our Face Mask Policy so everyone know exactly what's expected while travelling with us, Please read carefully before you travel, as different rules apply to the UK and overseas. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. 2. If you want to guarantee this, there may be an option to select a pool or sea view room when you book your holiday. You may also be able to cancel online. 2. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Jet2 plc. This has earned us Feefos prestigious prize, the Platinum Trusted Service Award! o Animal stunners and animal killers You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Please see our terms and conditions for more information: Free Child Places for families of 3 or more*, ({{area.resortCount}} {{area.resortText}}), ({{destination.resortCount}} {{destination.resortText}}). You can do that here too. Can we combine our luggage allowance into one bag? We require the email address that you provided on Facebook. Once the deadline has passed, your final balance payment will be taken from the card used to make your booking. 1. Manage My Booking allows you to make amendments like adding in-flight meals, selecting specific seats, making name changes and upgrading your board basis or room type. Objects with a sharp point or sharp edge objects with a sharp point or sharp edge capable of being used to cause serious injury, including: o Items designed for chopping, such as axes, hatchets and cleavers We process your data in accordance to our, www.reactiveclaims.com/RegisterClaim.aspx, Duration (extension or reduction of departure or return date), Date (changing both dates to earlier than original departure date), Date (changing both dates to later than original departure date), 30% cancellation fee of total holiday cost, Accommodation, destination, or departure airport (same dates). Save. That way you might be able to recover much more than simply cancelling your booking. {{ errors.first('shortlist-menu-forgotten-password-email') }}. The lead name on the booking must be the one to cancel by phoning or contacting us on WhatsApp. We process your data in accordance to our Privacy Policy. Jet2holidays offer ATOL protected package holidays at Sol Arona Tenerife. You can let us know at any time if you no longer want to receive emails by clicking here. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Want privacy and freedom with all the package perks on your next getaway? Get discounts, destination updates and inspiration straight to your inbox! Want privacy and freedom with all the package perks on your next getaway? Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. Book your Jet2holiday including flights, accommodation and transfers for just 60pp deposit. Do I need to call you to make amendments to my booking? While we always recommend booking early to secure the availability of your chosen holiday along with the price youre happy with, once your booking is confirmed, the price is fixed. What happens if I want to cancel my holiday? We dont currently support any smart watches, so boarding passes cant be downloaded to these. Take 30 off solo . By submitting this form I am agreeing to receive marketing emails from Jet2holidays. Or you can check in at the airport three hours before your scheduled departure. o Bows, cross bows and arrows We process your data in accordance to our, Jet2holidays - The home of Real Package Holidays. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. The lead name on the booking must be the one to cancel by phoning or contacting us on WhatsApp. Please remember to print off your boarding passes or download them to your device. You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. However, if you cancel 70 days or more before your departure, youll only lose your deposit. If you still can't log in or have something else you'd like to ask, please visit our FAQs section or call us on 0333 300 0042. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. And your return flights, transfers, hotel and 22kg baggage are all included. o Detonators and fuses .find-out {position: absolute;left: 12px;bottom: 10px;text-decoration:underline;} Select Check in and follow the instructions. Simply follow the link in this email to confirm and complete the cancellation. Its important to check this regularly before taking off, as requirements can change. You may have previously registered or have a myJet2 account.

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