SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. I purchased tickets for a concert back in February. The tickets will be delivered to the buyer automatically. Can I still use a ticket after I have transferred or shared it with someone else? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. After completing the account information, you may buy, sell or manage any seats in your account. On the review page, click the Transfer button to send the tickets. Select the tickets to sell, and then set your price and selling options. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Privacy Policy | In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Manage Cookie Preferences Yes. The game is in 36 hours. Sign into your AXS Account and click Listings. Thanks! Then your friends can get in with their own phones using the AXS app. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. After completing the account information, you may buy, sell or manage any seats in your account. What if my guests arrive at different times? Danielle is the author of this solution article. If they already have an AXS account set up the tickets will go in their account automatically. After that, the tickets will be theirs to use with the AXS app. Please help. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Open the App and sign in to see your tickets. When your tickets sell, youll receive an email informing you of the sale. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." After that, the tickets will be theirs to use with the AXS app. If your friend already has an AXS account, the tickets will be transferred instantaneously. Open the AXS app Sign in or create an AXS account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Have screenshots and stuff with timestamps to also prove this is a thing. Enter the recipients first name, last name and email address, or select from a list of. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. I tried calling axs.nobody was home. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Sorry we couldn't be helpful. How do I use the Rockets App to enter the building? To view your AXS Mobile ID tickets click on your initials in the middle. Select the tickets to transfer and enter the recipient's information. Just follow the simple steps to make the tickets officially yours. Is there any way to get any assistance? So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. i had the exact same problem. Flew in for this show. Your guests will need to create an AXS account to receive tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. When I buy tickets, do I have to deal with the seller? If you do not currently have an AXS account you will be instructed to create one during your purchase. Youll be able to transfer money to your bank from your account on AXS.com. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. may not be valid. Yes On the review page, click the Transfer button to send the tickets. What are my options here? As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. It got postponed and now we all cant go. Your guests will need to create an AXS account to receive tickets. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. What if my guests arrive at different times? Customer service all the way to your seat, 2000-2022 StubHub. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. [deleted] 1 yr. ago. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Tix originally purchased Spring 2020, was postponed until today 7/31/21. For more information, please see our On the review page, click the Transfer button to send the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. You will enter your community username and new password and done! From everyone at Vivid Seats, we hope you enjoy your event! Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Tap View to access the barcode and scan in for entry. You may also review your transfers and purchase history at AXS.com. Cookie Notice AXS handles payment and delivery so buyers and sellers never interact with each other. Did you find it helpful? Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Flew in for this show. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Show the tickets on your phone for everyone in your group. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. If you do not currently have an AXS account you will be instructed to create one during your purchase. The tickets will be delivered to the buyer automatically. Help us improve this article with your feedback. The gig has not been cancelled we just chose not to go. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Help us improve this article with your feedback. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. We are changing the way you register and sign-in to the StubHub Community. Here we are. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Bought tickets for a group? There is no fee for transferring seats and you are allowed unlimited transfers. If you already have an AXS account, the tickets will be transferred to your account automatically. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. SOLD TICKETS VIA AXS. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Your tickets will no longer be listed for others to buy. Its up to you! Help us improve this article with your feedback. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Click the Sell button next to the event in your AXS Account. Overall, disappointing, but fair. To login, use the same email address you used when purchasing your tickets. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. This is the QR code you will display upon entering the venue. may not be valid. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. If your friend already has an AXS account, the tickets will be transferred instantaneously. Theyll also need to get the AXS app. The concert is tomorrow. Its up to you! Most mobile transfer tickets will not be immediately available. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. StubHub told me to call AXS and let them know this was due to the show being postponed. If available, youll see the option to get tickets with AXS Official Resale on the event page. At this point, you should see your tickets in the MLB Ballpark app. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. it never happened. Anyone have success getting something similar resolved day of show? Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Otherwise you have until your friend creates an account to cancel the transfer. Click the Transfer button next to the event in your AXS account. No. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Article. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Click the 'Transfer' button and your guest will receive a notification via . Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Theyll also need to get the AXS app. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Never. 2021 Vivid Seats Ltd. All rights reserved. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. When I sell tickets, do I have to deal with the buyer? They assured me that the tickets would be transfered once they got ahold of the seller. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Click the Transfer button next to the event in your AXS account. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. OR. We bought the tickets through AXS and we have no clue how to sell or transfer them. Remember, your friends can always transfer tickets back to you. Upcoming. Official Tickets and Your Source for Live Entertainment | AXS.com If you do not currently have an AXS account you will be instructed to create one during your purchase. Are screenshots of the barcode valid for entry? Customer service all the way to your seat, 2000-2022 StubHub. So you can sell on StubHub or any other way you find. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Yes | Hey guys, I just joined this group so if this isnt allowed lmk. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Have been on hold 3+ hrs. They said they would get in contact with the seller and have the tickets transferred over. I purchased 2 tickets through stubhub January 2020. You may also review your transfers and purchase history at AXS.com. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Ask the Community Contact Support Apparently it is actually AXS? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Enjoy the event! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Nope. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Transferring Tickets. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. When listing tickets, you decide how long your listing will be available for others to buy. I had read on other threads that sometimes the tickets don't transfer until the day of the event. No. As an event draws closer, venues generate the barcodes for each ticket. On the review page, click the Transfer button to send the tickets. You will enter your community username and new password and done! When your tickets sell, youll receive an email informing you of the sale. Yep! Click yes, retract now.And youre done! How will I know if my transfer was successful? Use of this website signifies your agreement to our. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically. Create an account to follow your favorite communities and start taking part in conversations. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer.

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