Current discount promotions can be found on ourSpecial Offerspage. Person upgrading used admission ticket must be present to complete transaction. Then on that next page scroll down to retrieve your digital tickets. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. 2700 Dollywood Parks Blvd. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Tripadvisor performs checks on reviews. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. Established in 1986. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. 1. 28 August 2020. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. Tickets are not required for Dollywood shows (with the exception of special concerts). I am sorely disappointed in Dollywood and their staff. More about Returns. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Standard parking fees apply. They must care more about money then their patrons, because there was entirely too many people at the park. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Having some questions about visiting or booking? Dollywood: What Covid-19? Changes to season passes. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Regardless of how well you plan, it's still easy to forget something. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. . Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. . dogs). The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. the determination has been made to adjust our COVID-19 requirements. while the rest of the group rides the attraction. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Any person refusing to comply with security and safety searches will be refused entry to the Property. Watch where you are walking. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. We appreciate all of our passholders and have made the renewal process super easy! As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! Free parking applies for visits after Gold or Diamond Season Passes are purchased. Review tags are currently only available for English language reviews. Good Question . If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. The big home rental sites have different policies. You can access them from the order History module within your account though. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. You should obtain an up-to-the-minute weather report prior to your visit. . PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. 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Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. Please call us at (888) 428-6789 for more information. Please ask any host for assistance. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Most of the staff also returned to the park to resume their previous roles and some new ones . Please see our Entertainment section for more information. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Return Costs. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. Space is limited and reservations are highly recommended. Please keep your parking lot receipt to re-enter the toll booths. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. Be sure to check the schedule prior to your visit for the most recent updates. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. Enter the park through designated entrances during operating hours only. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. Passholders who have received a refund, will need to purchase a new pass. Check the Status of Your Refund. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Weather was great, This is the version of our website addressed to speakers of English in the United States. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. There are three different levels of TimeSaver H2O. Guests will be screened with a health assessment. Temperature checks will no longer be required before entry for the public and employees, but people will still have to do self-assessment health screenings before entering the park. You can apply your paid one-day admission toward the price of a season pass. A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. By Vicky Reddish - May 26th, 2020. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. Weapons and alcoholic beverages are not permitted on Dollywood Property. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. My biggest issue was just the waiting in line. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. Updated: 2:27 PM EDT May 18, 2020. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Apologies for this! On Feb. 26, StubHub's general counsel was hailing the company's . In the summer, try for Wednesday or Thursday. American Express, Visa, Mastercard and Discover. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Tickets must be unused and not expired within 90 days of purchase. Complimentary transportation is provided to the front gate via parking lot trams from designated tram stops (Dollywood theme park only). Lost and Found opens one hour after park opening and closes when all guests are out of the park. Dollywood has always been proud to assist our military families. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. There is no need to call with changes to park admission only reservations until your count is final. Space is limited, and reservations are highly recommended. Season pass holders can visit early on June 15 and 16. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) We cannot honor out of state tax exempt forms. Doggywood is a one-of-a-kind, climate-controlled indoor dog care facility located at Dollywood that is offered to Dollywood and Dollywood's Splash Country guests. Excessively torn clothing is not permitted. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Do not cross any fences, chains, landscape areas or other barriers. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Andrea Romano. Pets are not permitted. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Yes. After linking, purchasing or renewing your Pass from within your online account is simple! Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. An additional amount will be charged for each additional dog sharing a kennel or cottage. In response to the COVID-19 . All in all we had a great time & felt very safe. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. Dollywood is happy to accommodate guests with mobility needs. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. Dollywood and Dollywood's Splash County will reopen June 17. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. In the event of occasional inclement weather, we may need to close some or all of our rides. Pigeon Forge, TN 37863 1 . Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Dollywood is expected to reopen sometime in early June and we know that visitors will have lots of questions about what to expect under the new guidelines and safety measures. Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. Once the group returns, the adults will swap places with each other. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Payment must be made with an organizational check or credit card. Yes, we offer group rates for groups of 15 or more paying Guests. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Smoky Mountain weather is very unpredictable. COVID-19 policies. If it has been 4 or more years, you must purchase a new season pass.

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