Internet - WiFi and wired Internet access . No service to the room at all during that time, even though I called for new towels. The Essex House is also one of New York's go-to luxury hotels for notable names. Looking forward to staying at this hotel againVery SOON! Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). Valet parking only. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. Prices are the average nightly price provided by our partners and may not include all taxes and fees. JW Marriott Essex House New York. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. Towels never showed. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. laura.burton@marriott.com. This was a Christmas present for us to celebrate a Wedding anniversary. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Disclaimer: This content was accurate at the time the hotel was reviewed. The temperature would not go above 63. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. We decided just to ignore it and proceed about our stay anyways. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. Thank you for the review and we appreciate all of the feedback! The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. 1, 2, A, B, C, D at 59 St - Columbus Circle. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. My wife and I wanted to attend mass our first morning there at a nearby RC church. In hospitality, JW Marriott Team. The menu is mostly American. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. Pre pandemic we traveled extensively. Are there opportunities to exercise at JW Marriott Essex House New York? Park View room indicated in my app, or what, but that was certainly disappointing. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. We were led to believe this was a luxury hotel?! The real fun with this hotel started after I checked out. All products are independently selected by our writers and editors. Reserve a connector room or suite and expand the living space for your family, friends and groups. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Room is out dated. Tripadvisor performs checks on reviews. Nearest Airport: LGA, JFK, EWR. We stayed for a few nights in a junior suite. If you stay here, the rooms are expensive to begin with. I responded with the only need I had which was to have two beds. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. Pre pandemic we traveled extensively. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Thank you for staying with us at the JWM Essex House New York! Arrived and checked in and was sent to a room that . Show More Select Room 4.3 / 5 I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. Popular attractions Rockefeller Center and Broadway are located nearby. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. Rough experience. I guess I expected an upgrade to a full view of the park. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. But service there blew me away! We still do have our Marriott platinum status. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. They hadn't bothered to refill the tissues in the bathroom from the prior guest. We finally had the engineer come, and he said oh well the heat is off in the hotel. We chose the hotel because it was close to our daughters new apartment. Big mistake. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Will definitely return for another stay at JW Marriott Essex House! This is the version of our website addressed to speakers of English in the United States. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. Open for Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. OMGWhat a great hotel! I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. What food & drink options are available at JW Marriott Essex House New York? No room services, no fridge in room, not even a tea kettle. There was no staff for the front desk, with one person and 30 people trying to check in. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. We do luxury hotel service so much better in the UK. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. This room was like an icebox box - literally. It was roomy with plenty of natural light filtering in from the windows. The room was spacious for New York and had the look of faded luxury. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. There are similar hotels available. I expected location and the building itself to be wonderful. Easy grab and go for all the guest at their Club Lounge. Finally our third room was acceptable but we had other problems. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Gary understands the secret to the hospitality business: Make every guest feel special! Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The restaurant was open limited hours with limited food. But service there blew me away! The temperature would not go above 63. I am so sorry to hear about your stay. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! Too many better options. We went to the front desk they gave us another room. Spend your money elsewhere when staying in NYC. Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. In New York, the average nightly rate for 5 stars hotels is $1,131. Tripadvisor performs checks on reviews. Are there any historical sites close to JW Marriott Essex House New York? Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. Nothing I can do. Unlock Member Rates! We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Mediterranean seafood by celebrity chef Maria Loi from Greece. Used award points for some. Are pets allowed at JW Marriott Essex House New York? Meanwhile, service is sorely lacking. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. We, unfortunately, were using Marriott points and had a view of the inner shaft. Prices are the average nightly price provided by our partners and may not include all taxes and fees. More. For a NYC hotel, the rooms are substantial in size! From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. Felt completely safe and secure during my stay. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. What a treat and I cant wait to be back. Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. Bathroom small but functional. For a special occasion, indulge in our rooms with terraces overlooking Central Park. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! The room seemed slightly dated and like it hadn't been updated in a while. 330 sq feet . The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. $95 for cars. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. No room service. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History We could see the park - but our room was on the side of the building so it was more of a partial view. the, Julie S. said: We had the most amazing stay at the Nellie! The rooms were also clean, modern and amazing views of the park. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Please feel free to reach out to me directly as well. Enjoy light fare from our late night menu. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Enjoy light fare from our late night menu. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. COVID update: JW Marriott Essex House New York has updated their hours and services. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. I cant begin to describe the horrible nature of our recent stay at this hotel. As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. laura.burton@marriott.com. Sure enough, there were bogus charges. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Valet parking is available for a steep fee and doesnt include in and out privileges. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. Nothing I can do. She reminded me of Jasmine. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. more. The buffet was terrible with sub-par quality offerings yet pricey. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Lunch Own or manage this property? I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". (Who are we kidding? No surprise that that never happened. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. The service was lackluster. What?!! The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. We were given a room after a long flight that had been flooded the night before. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space

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