Therefore, Poshmark does allow the sellers to file a follow up report if there is an issue with the return. Posh BundleBundles allows buyers and sellers to group items from one closet together to save on shipping or sell multiple listings. My son and I are both book lovers and Id like to sell books and childrens items as well. Im hoping someone from posh reads this. Maybe one day Ill create something of my own. I will proceed with caution on Posh.. . That is completely fraudulent and insulting. Now I found thus blog because I was severely harassed today for no reason by a random person. Im probably going to start moving items to another site in the future. This recent one was because of undisclosed odor. So may just focus on that. Along with that I made mention of my experience with a word of caution to other serious Buyers, such as myself, when ordering from you, amking45. What about the sellers costs for packaging materials, etc.? I tried selling on Poshmark this year. It also took 11 days to arrive from 4 hours awayapparently she was wearing the shoes. SMH . Try it out and let me know how it works for you! Its discouraging.. New comments cannot be posted and votes cannot be cast. I have no sympathy for the person who buys something and doesnt like it because everything is as it is you are taking your chances here its a little different than a yard sale but its basically s yard sale everything is final and they know that when they buy it. i agree: i refused to give ebay my bank account or ss number so i quit selling there. Its sad how they take 20% from sellers but cant invest that in a customer service team . If you want a deep dive, start looking up problem eBay stories. Im done for good this time. Sorry for all those with negative experience but I appreciate that you shared it. A few days later, I get an email from the buyer saying whats this? Im not complaining-a sale is a sale, but I would rather donate things to my local church, which I will, than deal with the antics of greedy people. Let me share a buyers story. I sent a complaint to poshmark service, but we all know how that goes. Although when I replied I didnt contact them though customer service email, there is a drop down on the sales page that allows you to access the original case and the email goes to the investigator. Do you find self advertising costly? Ive been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. Im @silverrusty. But its over. My closet just disappeared. I sell ONE or TWO items per week. There is absolutely NO need to put your store on VACATION. You want to stay on Poshmarks good side, so you can continue to make sales and make money on the platform. But letting one customer make a potentially large financial decision for you is unwise. Without a return policy, cover your a**, or so they teach us in law school. When she received it, she filed a case with Poshmark help stating that the zipper didnt work. There are other jails on Poshmark too, such as Poshmark follow jail, which happens when you follow too many accounts in a single day. Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered CsBOTH of which were pictured and mentioned in the description. Ive recently become a larger seller and its so annoying when people dont bother to read the description. Had it been like 2-3 or even 5 I wouldnt be so concerned but 15?? I have several friends who are big fans, and Im planning to join soon myself, I just havent gotten around to it yet. Most people would tend to think that I must have made a boatload of money, but NOPE. and what really shocked me was the trolling! Manish Chandra has surveyed the landscape and knows its not pretty. I believe sellers remorse was behind the refusal to complete the transaction. Best wishes to you all, and thanks for listing great items. I was beginning to think I was going crazy. (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. I do not understand who authenticates on PM? I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. I try to keep off the grid as much as possible. Here's how to use the online marketplace to buy and sell clothing and accessories, How to delete a Depop account if you want to stop shopping on the app or start a new account, How to leave a review on Depop and give the seller feedback via the app, What is Depop? I get a nasty review how I lied about the items, that they were used. And,although its possible your statement may be 100% true,I would argue that theres no way to prove it either way & I actually doubt that it is true in every case. Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. Either way, she took away all my desire to sell on Poshmark. At that point you have to provide a receipt or COA, and wait. -1 star for ship time. Please note Mecari is not free I am SO glad I found this thread & am getting more and more disheartened by Posh. Ive read all the horror stories on this blog and its very scary. Everything stems from the top the CEO, Manish Chandra. The label was undeliverable. But yeah I find it so unprofessional and unethical that Im considering just quitting. It seems Poshmark has allowed greed to corrupt their business ethics. I not only lost a sale but they made sure that I cannot resell the item!!! but maybe Im wrong. I feel like there is nothing to stop a buyer from damaging an item and claiming the item is not as described. You can find yours by copying the URL below and replacing the end of the address with your username: I always check items very carefully before listing, If I noticed anything wrong with it I wouldnt of listed. Seller messaged me an hour after item was delivered asking for me to accept it. I have been trying to get this one jacket which is fairly expensive. And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Me nasty emails! So you think Shopify would be better for me? I am glad I found your blog. My problem is, I dont feel like I would have sales on a stand alone website. Head over to the Poshmark Community Toolkityour one-stop destination for mastering the ins and outs of running a successful Poshmark business, connecting with the community, and more. Im having the same issue I sold one thing and sold it cheap disgusted with it. Ive only tried to sell through eBay a year ago. This is a fascinating article and comments, and now I join this club! Im fairly new to Posh. Protection needs to be across the board for both buyers and sellers. Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. Thank you. I think Im ready to quit poshmark too. Her whole page with 1500 listings gone and the page thats up that said no listings had a new name. When they do send a question, I respond quickly and thoroughly, and I dont feel as if Ive wasted my time if they dont end up buying. That is how you make it on Poshmark as a seller just dont care who is selling what, and do your own thing and share your stuff only!! They just said sorry the buyer has been refunded. End of story. I think I am going to close down my PM closet soon.By they way I am following you on i instagram ( I have no idea what do there, I have so much to learn from LOL ) Thank you and have a good day!!~Moni. Mind you she sends a photo an no disrespect ladies but she was more like a size 18-20 definitely not a junior large ! For example, I sold a pair of shoes and the buyer didnt like the fit. One little thing they dont like and the thriving business you been working the last few years at is gone! Tap the Offer/Price Drop button on any listing and select Offer to Likers (these are private). Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! With eBay, Im having a similar experience, but Im still dealing with it and need some advice. I had the same issue. Im still using POSH as my secondary selling site but I still depend on eBay I was clear about the Too Faced being used, I never used the KVD blush. Smh!! Hi , I have the same proble likie I have a open case with A free people dress ,and the buyer make a open case because is not authentic . I have also been on Poshmark nonstop as well since starting my own closet. Any other places I can check out? I get that. Of the site, she said they didnt break any rules. My computer is all the tech I need. There is fraud EVERYWHERE. I found two types of trolls exist on Poshmark. I have recently read some sellers have started to videotape the packing and actual item when shipping so they dont get scammed by bad buyers. If youre sharing too fast, Poshmarks algorithm will proactively give your shares less attention than they would normally get. Like eBay and PM are platforms that people go on to shop, but how can I get my online store in front of potential customers? I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. She did not ask the percentage before buying. Since then another open case has been filed against one of my listings where it was clearly stated NO STAMP to determine if what I was selling was gold or gold-plated. I have been buying on Posh for about a year, but first time seller. I just left ebay for the same reason, no seller protection. I am so glad to have found your experience. I bought a pair of shoes. Deleting a Poshmark account is fairly similar on both the mobile app and on the web. It would be interesting to see how many sellers vs buyers are on the app and how many sellers converted to buyers. I see that I have active offers, but I dont know how to accept them and how do I get paid? Why I decided to leave was I sold a brand new name brand mens sweatshirt with tags, the buyers received it and filed a claim saying it was filthy dirty and no tags and I was trying to scam her! He had flown it, crashed it, and was trying to return it. Im in the same boat and trying to figure out how to best transition off of Poshmark. Almost not worth trying to sell. But to be honest, online businesses are never easy. I only do this for high- end items. Going crazy, any ideas? They are all about profit and protecting the scammers within their site. I have never bought anything online, ever. I have searched for a blog to learn the true stories as these. If its a high-end luxury item, I wouldnt sell it to someone that didnt have a longstanding presence on Poshmark. snd listing their brand as boutique , at horribly inflated prices ALL OVER Poshmarkmakes me sad that women would rio each other off this way!! But the MAIN reason I will not do posh is because of the very restrictive photo requirements. My first transaction on Poshmark cost me $50 for a defective pair of shoes I cant wear or even try to resell. Ive had people tell me they have no time to answer my questions and I found that very shocking considering that as a seller Im always happy to answer questions but to save myself the time and aggravation of digging out an item to answer a question I try to make sure that when I posted my Posh closet I put aside a day or two to get it all done at one time. If there was any communication with the buyer prior to purchase I also screenshot that and show it. Okay, brace yourselves, women! The posh parties put your life on hold . I sent all this info to poshmark and they replied for awhile and then nothing! They fail to realize if it wasnt for the sellers they would not exist its not the buyers keeping them afloat. Poshmark did not respond further. Im working on a competitive app that will do just that and more! If you genuinely want to quit Posh or any other job or hobby or activity, then you should absolutely quit. And yeah in the scheme of things in life, it is rather trivial. Candace, you should definitely start your own site! To make this story short, Poshmark ends up telling me theyve reviewed my claim, and that I need to return the entire order within two days. Especially when were lining Poshmarks pockets! A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. So one has nothing to defend since left unaware?? Thank you again though! I want to do my own web how do that works. Period. Posh does nothing dor its sellers and it is super time consuming. I dont know why, but sellers on there are often just plain lazy. And there were no rip or hgaing threads on this suit- i would have know, So basically this is when i googled the apps and found out about scams, She bought it to wear for the weekend or just decided it didnt fit and PURPOSELY popped the stitching on it!! I feel poshmark staff needs some kind of guide book to fallow. (3) I think Im done with poshmark for now. Or buyers that damage the item on purpose. There is also a lot of elitism! The sellers ask higher prices on their used items because Poshmark takes 20% of the sale amount for their own fee. Unless you can actually make it your full time job, its best to just sell your clothes in person or by mail and be happy with whatever you receive. However, where one has a pro its the exact con for the other. So here I sit rambling off I dont have access to my own business I built. I also dont like that they want you to spend hours every week on the site liking and following others. Obviously, someone was mad that I didnt give them the lowball they wanted and started flagging my comments, but Mercari doesnt care to actually research what is going on. 1 Bond Multiplier *Repackaged*, COPY - 1 oz/30 ml Olaplex No. Well notify you when the price drops on an item youve liked. Not so. My main reasons for abandoning this platform are: 1). I am thinking about leaving Poshmark. Good riddance to bad rubbish. Stylaphile is an excellent resource for tips,tricks, thoughts, and trends, one I highly recommend any seller bookmark, so be sure to check back often. What it is, how to know if you're in it, and how to get out of it. I came across your article, and Im so glad I did! Enter it and then select "Submit.". I have had no issues with anything I have purchased or sold so far, and I put a lot of effort into my packaging and fast shipping. I swear and know it, some people do it just Bc they dont like what theyre receiving and find a way to send it back just to get out of it and ruin your products. Yet, Ive heard nothing. I have no recourse and feel I was scammed. I want to expand my clients so I tried poshmark. For the same reasons you closed yours. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. I responded to Poshmark yet there was absolutely no support from them at all. I prob have 20 photos of every package. There are way too many scammers on this site, too much time wasted for slow to no sales. why did my listings disappear on poshmark. If they decide with the buyer, typically they send them a label and they are responsible for sending the item back to you. I submitted pictures, but said I refused to touch the item. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. Color coral/dusty rose. Wtf??? Disappointed in Posh. I have explored trasdesy and ThredUp, will check out Shopify soon. They want to come to my house to get the item and only pay with a check. Selling used clothing for big money is a joke. I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. Unlike me, but Im over it. I was devestated!!! If the gray Shared Successfully banner pops up, then youre not in share jail. No comments or likes, just followers. Simply copy and paste the HTML below the badge you'd like to use directly on your site, making sure to insert your Poshmark username in the URL as noted within the code. But if this continues to happen then I will have to find some other venue to self. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. If you get close to that, or exceed it, you run the risk of getting locked up in Poshmark share jail. A group for anything and everything related to Poshmark! Our focus is on creating a platform for value and environmentally conscious users where theres no elitism, there is equal protection for sellers and buyers alike, no low-ball or time suck and speed and ease of sell is achieved. People might not think this is a big deal but when you sell a $2000.00 item NWT, its a big deal. I decided to move to Instagram as Shopify is excellent but you need to know some HTML. I came back from vacation to all of that and just shipped her top and deleted the app. I sent mercari several emails showing them my conversations with the buyer (even though I knew they could see it) but much to my dismay they approved the return. Poshmark is run by tech bros, who have no fashion sense. Why doesnt Poshmark oversee their listings and make it mandatory to post several pictures and provide more information? And yes, they dont give a crap about the sellers!!! People are picky and dont read descriptions and change their minds constantly and return things they shouldnt and push limits. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. There is also too much room for miscommunication and understanding. Ive never been able to understand how people dont see through all this ridiculousness. No Real Protection For the Seller. Absolutely PSYCHO. Hi Gina, Ive actually gotten traffic to ShopStylaphile.com from Poshmark because I created an image stating that my closet had moved and posted it in my Poshmark closet. There really should be something put in place for the sellers, especially since they take so much commission out of sales. The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users. $300 down the drain. An older women and didnt realize makeup is duplicated. You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. I have been selling for five months. Then I came across a buyer. I would love to open my own site and have actually had one before but the marketing was where I couldnt figure out how to spread the word about it. Time to quit I think. I dont mind doing the work but i believe i should at least be seeing some improvements on their part. Second. I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. I have done really well making a lot of money up until this month. Both times the sellers did not ship at all. I cant say that I am leery of those buying who dont have a profile the reason is that Posh has made it difficult for someone who just wants to shop and not sell. I have to respond because Im a big shopper. When the buyer received the item, they opened a case and claimed that there was loose stitching. on Your Complete Guide to Poshmarks Features & Tools, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Your Complete Guide to Poshmarks Features & Tools, Introducing Posh Ambassador II: A New PA Level, Poshmark Canada Turns Three, a Report by Poshmark, Poshmark Canada Turns Two, a Report by Poshmark, Poshmark Canada Turns One, a Report by Poshmark, Is Poshmark Reliable And Safe? I always go into the Post office and get a receipt, then I have proof of shipment. I still have a bit of faith left in eBay thoughand more so in recent years actually. The model requires too much of a time commitment to successfully make money selling; 4). Privacy Policy. !! I dont care if my buyer gets her money back, but not sure how PM does that with a bundle, if they have to return the whole bundle or not. I joined last October in search of something to purchase. I might as well have been talking to the wall. I find myself having these same issues. I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day only to receive a needs work rating two weeks later for no apparent reason. Reasonable Offers Welcome! I came home and opened the package a week later and they were SUPER worn!!! Danielle, It has left me mortified that trolls like this exist on this site and poshmark does nothing. Thats how Ive been able to increase my traffic. I thought it was just me. The pricing model just doesnt work for me. idk, just fyi, I did contact customer support. Havent made any sales in a few weeks and today Ive made 4 out of no where. I got my money back, but damn! My sales were good and I was getting 5 stars. Plus theyre taking a while to get back to me, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Got that? The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. Apparently it doesnt have a YKK zipper and she says thats what makes it fake (keep in mind at first she gave me a couple other reasons before the zipper) and doesnt understand that they use different brands and finding that info is very easy! And I have the clear pictures of the front and back of the item, so when zoomed in you would see everything . And I got endless questions on every item, even though I had described it completely. Make *these* kinds of comments. He sent me a picture of the pigment. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! The buyer gets them, never contacts me, but instead files a case and says theyre fake! Feb 11 07:47PM. Yes! Needless to say Im no longer interested in selling on this site at all. Hi Christine! Besides that this site is for those who have quit Posh, not those singing its praises! PROS: I sold a lot, barely any return or issues with sales or buyers. But they have approved the request and the bag is now in transit back to me. Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? In this case, it restricts people who are sharing much more than what is considered reasonable in a single day. After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. Also, frequently I purchase items and the seller never ships the item or responds to questions about when they will finally ship the item. Bundle & Save! And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. When do you ever have time for family, your home, and kids? She was so argumentative, rude, and unprofessional that I was almost happy that she blocked me from her closet. I did notice that a lot of the items being sold seem high endish. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. I did get one snarky message in my notifications but I could not read it as it was truncated. Poshmark just said Hi there our team is looking into this. The list is endless. Proof within itself! She writes about business, culture, and technology for Insider. (Google that too for an eyebrow raising bunch of reading. ) I took great pictures, described the item honestly, even a picture of the label and took size measurements and posted them. Lol. So dysfunctional. Thats the core operation of the platform. If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today. I dont know too many things that are just off about POSH! After years of it some just get tired of it. Just because I am selling something doesnt mean I want to get 90% less than what I (recently) paid! The catch was all the sellers rules. Ive read her comments and potential buyers have asked for photos of the actual jacket and some other ?s. I couldnt ignore the urge to tell that girl all that I think about those kind of buyers. Anyway I can go on. The seller then cancelled the transaction. Is EBay worth it? Thanks for your suggestions of better alternatives to PM! Hi Nelia! A group for anything and everything related to Poshmark! Well, Carlo O. hassled me for discount after discount on designer make up. They claim that they monitor and block users who dont follow the terms. Obviously not. And I am selling stuff for cheap too but its not moving?? Sorry to hear your having this issue! Similarly, if youre in follow jail, Poshmark will not allow your account to follow people for 24 hours. Do you think we should go online independently like you did if we are much smaller business? I invested more than I got in return. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift.

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