I was raised to trust my initial response so, I do just that! "I had zero unexcused absences last year. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. amir_sykes7. So PIC can mean different things. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Taking the fall for a situation, to protect a co-worker, is a tricky situation. Perhaps say you would like to become a restaurant manager. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Describe the specific Task you were supposed to accomplish. Panda Express- Shift Leader. I've learned to compartmentalize a situation into smaller parts to cope with situations. "I know that you have a great social media presence and I do follow your Instagram account. This is an answer you can build on. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. be all in for highest engagement and excute now! 9.manager key- posession by pic/manager, 1. lock back door-all times Have a second read of the job description and find theskills and experience required for the position. View distance . It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Test. ", "I've had many years of customer service. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Created by. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. Match. I am excited to take on a team lead role again. Do you have experience in corrective discipline and terminations? Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. General Manager 06/2011 to Present Panda Express - Clinton , ut. 8. funds properly stored In safe, 4 Temperature Because I am a strong communicator, I can diffuse most situations. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Monterey Park, CA. (12) I need that cash! $18 to $24 Hourly. Delegating to subordinates also helps alleviate stress to a degree.". Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. (1) Katrina wrote her cellular phone service provider a letter. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. This is what makes your interview answer uniquely yours. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. Job Description Indeed.com. Opportunities for growth into Management positions. Closing Date March 9, 2023 At 500 Pm. Explain your answer. 2. recruiting/retention "I do not believe in 'taking the fall' for people based on protecting them. standingeagle1. Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. 92 terms. Flashcards. What was the outcome, and what did you learn? Talk to the interviewer about your thoughts on taking the fall for something you did not do. ", "I appreciate that Panda Express has such a strong focus on cleanliness. 11 terms. jlee0620. This culture is precisely the one that I am looking to work in. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. Full-Time. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. However, with alittle preparation, you can ace the Panda Express Job Interview. * Prefer some Operations experience. Share one or two examples of how youve excelled in similar environments in the past. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. ", "If I caught an employee stealing, I would report the incident immediately. You can use your ability to explain complex processes and procedures to train new employees effectively. Panda Express was updated by Rachelle Enns on May 26th, 2018. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. I don't enjoy setbacks, but I do take them as a learning experience. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. If you could choose the focus of your training, what would you pick? I can see where you're headed! "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. It doesn't have to be a formal role as a manager or supervisor. Because this would be my first position in the restaurant industry, I am new to these topics. ", "I have always taken pride in the fact that I am responsible and trustworthy. We do this by creating interview questions that we think you might be asked. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. Additionally, the company may offer bonuses or other incentives to employees based on performance. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. Speak about times in your career that your employers have relied on you. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. I'd like to work for an organization that takes quality and service as seriously as you do. Panda Express. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. Get insight into Cibolo Creek Test Well! 401K with company match 1 all food is cooked 165+ Paid Training to prepare you for success They are interested in learning about your personality and what motivates you. In my current position, I am always the first to notice anything out of place or in disorder. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. I see that you mention ABC and XYZ in your job posting. Dont wear too much jewelry and if you have long hair wear it back. I appreciate your diplomatic response. 48 terms. We offer our team members:** I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Here is a copy for you. The highlight for the interviewer the primary factors that made your leadership style a success. 21 terms. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. This sounds like an example you can expand on. What would you do if a team member was not performing well? This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Being a leader not only calls for taking control of a situation but communicating and working as a team.". To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Buena Park, California, United States. Panda Express Assistant Manager jobs - indeed.com. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Regarding Panda's culture and people using questions from the training evaluation set. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . Regarding Panda . Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. We offer our team members:** Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Which part of the position has the steepest learning curve? ", "I like the culture Panda Express offers. On-Going Career & Leadership Development PIC of store is actual title Assistant/General Manager. ", "Absolutely. Name *. What Does an Automotive Service Manager Do? 5 hand sink reaches 110 in 1 min, 3 comp. Assure the interviewer that you can meet their customer service standards. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. ", "Yes, to an extent. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Associate discounts for many brands The interviewer would like to know if you have taken any food specific training or certifications? Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Ultimately, a top shift leader should be . Try to solve the problem or find someone who can. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. Example: I am an avid sports fan who loves spending time with my family. ", "I can be a follower when necessary; however, I am naturally a leader at heart. 13 temp long isnt falsified, 5 Great job! . Opens new tab. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Challenge also appreciate one another. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. 4.guest reciept In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Do you rely on past experiences? Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Once my manager returned she was very pleased with the progress that I made, and I was promoted. As a Shift Lead for our team, you will have the opportunity to embrace a central role . ", "I have taken the heat for a situation that was not my fault. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. We do not claim our questions will be asked in any interview you may have. I work well under pressure. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. happyme3453. I am a trustworthy person with a strong track record of honesty with my previous employers. "My schedule is very open except for Monday evenings. These positions include assistant manager, general manager, and district manager. I also completed all deposits on time each night, which helped me develop my math skills even more.. The "Most Likely Range" represents values that exist . You've answered well! 3/6/2022. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. 2 Employees High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Module 1 Panda Express PIC Test. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. 5. closed register drawer This meant that I needed to multitask between taking orders, delivering food and checking on customers. - What do you see as the most significant change in this industry over the past three years? Make sure to include the positive outcome. Know Your Worth. This will let the interviewer know that your goals are aligned with their business objectives. They must also be able to work independently and as part of a team. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Can you tell us about your previous work experience? How do you manage the stressful times? In that case, I will do what it takes to protect the company's reputation. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. You can help them set goals by providing them with tools and resources to help them achieve their goals. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. The biggest success factor I believe is communication. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. Overtime may be required during peak business hours. The culture fascinates me, and there is so much to learn. . Panda Restaurant Group, Inc. Oakland, CA. . That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". The restaurant is clean both inside and outside. Perhaps you go with a gut feeling. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Talk to the interviewer about the extent of your experience with terminations and discipline. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. Panda Express Hourly (. "In my last position, I trained new hires on how to use our applicant tracking system. Demonstrate that you are confident and able to react swiftly when the need arises. Shift Leader - 687. Did training take place in person, virtually, or through both avenues? Shift Leader - 2123. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Apply to Production Supervisor, Order Picker, Account Manager and more! ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Share more about how you assess the situation before moving on to the rest of your answer. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. 4 Water A good leader takes the initiative, listens and communicates well with others. Education and Experience: Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Not only that, but the menu prices are very competitive.". "Thank you for asking - I do have a few questions. Are there any courses I could take to better prepare, while you make your hiring decision? Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. They also offer competitive wages.". Flashcards. Written by professional interviewers with 62 answer examples and 31 community answer examples. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. To bring our 2020 vision alive & in action. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. ", "I enjoy reading and hiking. Our date tracking prior to 2019 was not accurately kept. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Other than that, I am available. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a customer of Panda Express in the past, I appreciate the value you put on customer service. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Be recognized as a world leader in people development to become loved by our guests. They may also earn additional compensation in the form of bonuses. There was a senior citizen at the restaurant and he had finished his meal. It started to rain and he was worried, as he did not have an umbrella. hurray. This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. Cleanliness is especially important in the hospitality/food industry. Test. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. Job Details. If being a good leader means being a follower, then that's the role I would take. . What can you tell us about Panda Express? When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Are you someone who can handle stress on the job? Education and Experience: Our interview questions and answers do not represent any organization, school, or company on our site. 11 no rodents Every manager wants a team player who will not resist company policy or argue about every detail of the workload. Is the overall food/ingredient quality better than their top competitors? In my previous position, I was responsible for counting out change at the register and balancing our daily sales. The interviewer would like to hear about a time that you led a team, with a positive outcome. Average salary for Panda Express Shift Leader in Columbia: $16. * Within the range, individual pay is determined using various factors, including work location and experience. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. Aug 2021 - Present1 year 8 months. I took charge for two weeks, and the experience was quite positive! You can make your answer more memorable by being more specific. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? That is a primary motivator. I don't have the experience when it comes to email communication, for example. Therefore, any date prior to 2019 might not be accurate. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Keep your answer simple. POSTED. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. Then tell the interviewer about your past related work experience. Test. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. It sounds like you have a history of being trustworthy! You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Study sets, textbooks, questions. 58 terms. ", "Stress is part of any demanding job, and I have learned to embrace it. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Dress formally if you are in a management-level interview. be impeccable with our worlds and actions. Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. Come to us in your pursuit of success. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. When factoring in bonuses and additional compensation, a . The restaurant industry is fast-moving and nearly always open. "For the most part, my company abides by all labor regulations. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. The workplace provides opportunities to be both a leader and a follower. 44. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Superior, CO. Posted: February 28, 2023. sink 120 in 1 min Full-Time. Panda Shift Lead. Being a good communicator is vital to working with others or leading a team well. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. When the manager is not present, you'll be . Associate discounts for many brands. - What is your favorite part about working here? Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. ", "I have been a part of individual terminations and group lay-offs throughout my career. ", "I would describe my customer service skills as consistent, positive, and energetic. Draw on your references or examples of a time when you went over and above for a customer. TYPE. 11/10/2022. The night was successful, and my tips were a great reward! For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Great! Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives.

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