This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Join our team. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Location Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Alight is committed to the continued development of our colleagues. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Please enter a Name and Password so you can update your Job Alerts in the future. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Because transformation takes a workforce. Responding promptly to customer inquiries. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Our people are our greatest assets at Alight Solutions because People Matter! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. $50K-$69K Per Year (Glassdoor est.) These teams are a critical component of Alights health care,retirement and HR-delivery services. The mission of our customer care teams exemplifies the need for humanunderstanding. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Si es as, entonces ReedGroup es para ti! You have successfully created a new job alert. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Alight is committed to the continued development of our colleagues. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Find out if you meet the requirements! They may often give instructions by phone and besides performing clerical tasks, they also assist . We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. The estimated base pay is $36,558 per year. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Key Duties & Responsibilities. At Alight, we connect passion with purpose. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. This role is designed for people who have strong empathy and communication skills. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. * Be kind and compassionate At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Alight Easy 1-Click Apply. Benefits start on your first day of employment, Programs & activities that give back to our. The mission of our customer care teams exemplifies the need for humanunderstanding. About Alight Solutions Alight is a leading cloud-based human capital technology and services. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. In addition to a base salary, this position may be bonus eligible. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. They inform them about products and services, answer their questions and resolve their issues. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. It is a very convenient Job I have ever worked. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. You are * Initiate new leave cases in our system Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. 2023 The estimated additional pay is $2,234 per year. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. This role requires that qualified candidates must reside in one of the following states: These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! * Create and update employee files in database, as authorized. See office directory This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Alight Easy 1-Click Apply. 2023 Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. * Call Center and Hospitality experience preferred. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. You have 1999 - This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Alight Solutions Easy 1-Click Apply. Try to use specific examples from your work or school history that relate to the question asked. We want towelcome you to learn more aboutAlight and our Customer Care team. This is a 6 months project and we offer Full Time Shifts (Rotating). Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We understand the powerful human connections that create success for organizations. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. You will be notified during the hiring process which checks are required by the position. Qualifications for a job description may include education, certification, and experience. To deliver on this purpose, we do things differently. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Interested in Workday positions? Disabled Person, Inc. A Customer Service Representative also handles concerns, complaints, or other issues. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Posting id: 823465203. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. We are forthright and genuine when we speak. You will be notified during the hiring process which checks are required by the position. Our story starts with a simple universal truth: Every business is a people business. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. You have reached your maximum number of active job alerts. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. 26 Alight Customer Care Representative jobs available on Indeed.com. Health, Dental, Vision, Life Insurance and more. Ten paid holidays per calendar year (8 fixed and 2 floating). Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. View similar Customer Service / Guest Services jobs below. Learn how this feature works. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members.

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