To request special assistance, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistanceor for more information, view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs/i-havent-booked-yet#faqs1-14. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. If we cancel your holiday for any of these reasons, we will refund any money paid for the holiday, except for any amendment fees to the card which was used to purchase the holiday. Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table dhte menu and cannot be guaranteed. We reserve the right in our discretion to suspend or withdraw the Service in whole or part and/or to change its scope or availability, in each case without notice and for any commercial, operational, security, regulatory or other reason. You are advised to check this information by visiting the FCDO website directly: www.gov.uk/fcdo or https://travelaware.campaign.gov.ukor https://www.gov.uk/foreign-travel-advice. If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. However, if you cancel 70 days or more before your departure, you'll only lose your deposit. Under EU Regulation 261/2004 (or UK law equivalent) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. All our flights are non-smoking. You may need to arrange a private or adapted (as applicable) transfer if you have golf clubs, a wheelchair or other outsize equipment. Food safety - wash your hands before eating and after going to the toilet; make sure your food has been thoroughly cooked and is still hot when served; make sure that any food that is re-heated is piping hot all the way through; avoid any uncooked food (apart from fruits and vegetables, food that can be peeled or shelled). Aircraft and flight time changes: In accordance with EU Regulation 2111/2005 (or UK law equivalent) we are required to advise you of the actual carrier operating your flight. Sporting/outsize equipment: Golf bags and ski equipment - charges are 30.00 GBP/ 40 EUR/ 58CHF/ 1060CZK/ 165PLN per flight for each item up to 20kg. If you're travelling with Jet2, you can transfer your ticket to someone else. Contact information. You are not permitted to let anyone use your transfer that is not included on the booking for the applicable transfer. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. If your holiday is cancelled for this reason, you will not be entitled to a refund or any compensation. We are therefore unable to accept responsibility for any limitation of facilities due to such groups or inconvenience that their activities may cause you. You will only be charged for the cost increases over 2% of your holiday price. While we are sure that the colleagues at these hotels do their best to discourage animals from wandering into areas where food is served, we ask that you refrain from feeding such wildlife. These conditions, along with 'Essential Holiday Information' and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. Our ratings are set using a scale of 2 stars through to 5 stars and represent a range from basic, good value, no-frills accommodation to above average, more comfortable accommodation with a wide range of facilities. Jet2.com opens for business on 11th December 2002. If you fall ill while on holiday or suffer from an accident, you must also consult a local doctor and make arrangements to visit your GP on your return. Please remember that this covers your whole journey, including the duration of the flight and also the period you may be waiting at, and in transit through, the departure and arrival airports, as well as possible unforeseen delays or diversions. However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. Infants, who are defined as children being under 2 years on the date of return, are not entitled to a flight seat. 20. We may also pay you compensation as further detailed in clause 10. If we believe that your booking is fraudulently funded, or that you or any person acting on your behalf attempts (or has attempted) to deceive or defraud Jet2holidays or Jet2.com at any point (including unfairly claiming compensation or a refund including by way of chargeback), we reserve the right to, among other things, cancel the booking and future bookings without further notice, refuse to accept future bookings, and recover amounts from the person or persons involved. 1.10. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Please make sure you read the terms and conditions of your policy carefully to make sure the cover is right for you. At 10 weeks before departure we will take any outstanding Balance payment and send a confirmation that the Balance has been paid. If the supplier treats the change as a cancellation and rebooking we will pass on to you the cost imposed by the supplier, which could be up to 100% of the transport element of your booking and you must also pay the amendment fee advised. harry and david raspberry honey mustard dip; galapagos islands resorts on the water; ccv live royersford If your payment card is no longer valid, we will contact you by telephone to request your new payment card details. Before undertaking any activity while on holiday ensure that youre adequately covered by the terms and conditions of your insurance policy. We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. cancelling one person off a holiday jet2. We will also apply an amendment fee for each changed person and/or item on the booking, which we will advise you of at the time of any amendment. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. This does not extend to any reimbursement of other elements of your holiday cost. It is important to note that the deposit you paid for when you booked your holiday (60 per person) is non-refundable. An amendment fee will be applicable for this service. 29-56 days. All inclusive typically includes 3 buffet style meals in the hotels main restaurant, snacks and locally produced drinks (often during a specified timeframe) for a minimum of 12 hours per day but please note that in rare cases All Inclusive may be available for less than 12 hours; where we are aware of this, it will be stated clearly in the property description. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. The advice on the FCDO website can change so check regularly for updates about your specific holiday destination. No refunds on meals not taken can be given. Step 1: Check if the booking is refundable. Go on, you deserve it. We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. Air conditioning:Some properties may have individual air conditioning units located in either the bedroom or the living area and, unless otherwise stated, air conditioning will be centrally controlled. Answer 1 of 6: Hello , ive booked a holiday for nxt June , there are nine of us going and have 4 rooms booked ,two in three rooms and 3 people in the other ,there is no lead passenger .I have paid 200 deposit for each person but one person said they won't be. For a small charge, you can select your preferred seats online, including extra leg room seats. Glass doors and windows - be aware that glass doors and windows arent always toughened glass; take extra care in bright sunlight as it may not be obvious whether the window/door is open or closed. Jet2holidays we, us, our meansJet2holidaysLimited. Your holiday contract The deposit is 60 per person, for adults and children. turn off the supply using the tap on the bottle). b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to baggage. The airline will probably have sent you an automated email explaining what your options are. {{ errors.first('shortlist-menu-forgotten-password-email') }}. If you or someone in your party requires assistance from the car park to the check-in desk or from the baggage reclaim area to the car park on your return, this should be booked via the airport, the contact information for which can be found on their websites. 14 days or less. Please read these terms and conditions carefully. 4. Exceptions: (i) Cancellation of or name or date changes to certain transport arrangements, typically scheduled airline tickets, can result in up to 100% cancellation charges regardless of the notice period given to us. 90%. Please take a look at our Transfer Voucher for details on the services arranged in your chosen resort and whether there is an appointed agent in your resort. Building and development works: Many accommodation establishments and resorts are continuing to develop, sometimes rapidly and intensively, often with little or no advance warning. If we cancel your holiday 15. i) From time to time we sell holidays which are restricted to a specified number of nights and/or departing only from specified airports or ports. We can no longer provide the holiday as a result of unavoidable and extraordinary circumstances. - Open all doors and windows. Transfers: All of our holidays include a transfer, except: (i) where specifically specified or our City Breaks and some short breaks, which will only include transfers where specifically booked at an extra charge; or (ii) for villas, where car hire is included in the holiday price (unless otherwise stated). Customers travelling to other destinations are recommended to seek advice from the sources mentioned above. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! IMPORTANT: COVID-19. Jet2.com may request evidence that you have the consent of other members of the party to submit a claim on their behalf. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. Room occupancies will be shown for individual properties and may vary in each destination. This means that the day to day operation of the air conditioning system is at the discretion of the hotel management, both in rooms and in the public areas of the property. Subject to the other provisions of this clause 11, we accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described by us. Holiday companies must make their cancellation policies clearer to customers Credit: Getty - Contributor. Jet2holidaysreserves the right to alter the price of any of the holidays advertised on the website. Failure to notify us in this way may mean that assistance is not available in connection with the flight, accommodation, resorts, transport and/or services. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Exceeding the maximum number of occupants using the villa for any period of time may result in an over-occupancy charge being levied. Simply follow the link in this email to confirm and complete the cancellation. Shout, make a fuss and make people aware that you feel threatened. If you want to cancel your holiday, you can do so at any time. Using a taxi or minicab - never accept a lift from an unlicensed taxi, a stranger or someone you dont completely trust; try to share a taxi with a friend; if youre calling a taxi from a public place, try not to let people overhear your name or details of where youre staying; always sit in the back of the car and if you chat to the driver dont give them any personal details. You'll then need your cancellation . Itinerary changes (to departure date, airport, flight time, duration, destination or . : By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. cancelling one person off a holiday jet2. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. Passport, visa and immigration requirements and foreign office advice From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Add Holiday Essentials. cancelling one person off a holiday jet2. I'M floating on my back in a blissful natural swimming cave while my three-year-old son paddles around me in his armbands, spotting baby turtles. Pre-Travel Services Touts - out and about in resort, you might be approached by touts asking you to sign up for schemes and activities, or even trying to persuade you to make dishonest claims in connection with illness on holiday. Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. If you cancel your booking, the cancellation charges will be applied in accordance with the scale set out in clause 5 If you cancel your holiday. Advice on service and amenity variations during 'peak' and 'off-peak' seasons: Most of the destinations we feature/advertise are available all year round, however some do have quieter off peak periods when you can enjoy the resort or city being less crowded and more personal attention from colleagues. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. Please make sure you are using your holiday booking reference from the booking confirmation. You, your lead name means you for yourself and on behalf of each and every member of your booked party (including anyone who is added or substituted at a later date). Please contact our Pre-Travel Services team to discuss, so you are aware of any extra charges. pomeranian rescue buffalo, ny; police written warning ticket. Tripadvisor. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! We process your data in accordance to our Privacy Policy. Online check in For further advice in relation to passport and/or visa requirements, we recommend that you also refer to the Foreign, Commonwealth & Development Office(FCDO) website at www.gov.uk/fcdo, or the Passport Services website at www.gov.uk/browse/abroad/passports. Dont place matches or lighters in your suitcase. Where possible, we will tell you about the withdrawal of any facility as soon as possible. We take a zero-tolerance stance with regard to any person who threatens the safety, comfort and wellbeing of customers and colleagues. why do you want to work for jet2 It does not form part of your holiday and is not governed by the Package Travel and Linked Travel Arrangements Regulations 2018. Establishments do everything possible to maintain full services, however occasional power cuts and/or water restrictions may be experienced. You will be one of the first three stops on arrival, and one of the final three pickups on your departure transfer (although please be aware that in certain circumstances, including due to local traffic conditions, delays to incoming flights and roadworks, we may need to make additional stops). Where our brochures include indicative prices for drinks, meals or local travelcards, these prices have been provided by local tourist boards as examples only. In addition, some hotels may require a credit card imprint or local currency cash deposit upon arrival to cover any ancillary spend in the hotel. Log on to www.Jet2holidays.com and follow the link for Manage my booking - Check-in Online on the top right hand side of the page to choose from many extras, and check in online to make your flight even more enjoyable. Travelling with children and minors travelling without an adult: Each booking must have at least one 18 year old (or older) in the party who will take full responsibility for any customers on the booking who are less than 18 years old. You may change the credit/debit card or select another payment option within Manage My Booking, or you can change the credit/debit card by calling our Pre-Travel Services team. We will also provide you with your ATOL Certificate. 22. You can let us know at any time if you no longer want to receive emails by clicking here. Further information on the Code and ABTAs assistance in resolving disputes can be found on www.abta.com. Any contract you enter into is with the supplier of the services concerned. Where a party consists of one adult and two children, one child will be charged the full adult price and the other child will receive the Free Child place. Please also be advised that you may not bring empty bottles on board the aircraft. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. In most cases, you will need your credit card (in the name of the lead driver), booking voucher and full driving licence when collecting your car. We will pay compensation as detailed in clause 10 below for all significant changes except where the major change is due to an unavoidable and extraordinary circumstance. You may also have the rights provided in the final paragraph of clause 8. For further information, visit the IPP website at www.ipplondon.co.uk/. Special assistance and medical conditions: If you require special assistance for you or a member of your party (e.g. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. Managing your flight booking: Your booking confirmation shows your holiday booking reference number, which consists ofsix to eight numbers followed by a forward slash, a W or S depending on whether it is a winter or summer booking and then the year of travel followed by an H (for example 222222/S19H). General refurbishment at these establishments is necessary to maintain standards but if we are informed of such work, we will endeavour to notify you of any activity as soon as possible, however near to your departure this may be. 4472486, registered office address Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU, VAT No. In our search to continually try and improve our level of service, prevent and detect fraud and for ongoing training, we may sometimes record and monitor phone calls (mainly in the case of telephone bookings). Please also note that some hotels may also have open air dining facilities, which may attract wildlife such as birds, cats, dogs, etc, and some hotels may permit pet dogs for other guests. This policy offers cover for pre-existing medical conditions, however you must declare them and an increased premium or excess may be required. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. All monies you pay to the travel agent are held by them on our behalf at all times. Medical requirements, special needs & mobility assistance, Your accommodation & resort 10. If you or someone in your party requires a specific room or certain facilities in the accommodation please inform us in plenty of time and wherever possible before you confirm your holiday, as this will help us to try and meet your needs.
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