If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Devin picked up my case n made Mr a promise it woukd be resolved in a day. New York, NY, 10016. If your employer partners with Payactiv, youre automatically eligible to use this service. 1 Standard rates for data and messaging may apply from your wireless provider. Their support team provides on-site implementation and training where required. Great customer service!!! I wish I never started using this app, its so frustrating!!! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We'll do everything we can to make sure we do better in the future. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. :). With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . He kept his word n stayed on contact with me. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Mr. Davis worked very hard to help me and work with his supervisor. I had been sick with the flu and was in desperate need of cash for meds. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. We always try our best to do our job well, and your kind words make it all worthwhile. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. This may result in yourhaving access to the funds sooner. I will never forget this. I was extremely frustrated before calling and speaking with Ava. One of our representatives will be reaching out to you shortly to assist you. Daily pay is a really good app way better then this crap they call an app. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Credit Karma is committed to ensuring digital accessibility for people with disabilities. :), I am changing my review again because grace helped me out with no problem. Davis M has saved the day once again! Here are 8 tips for writing great reviews. Faster access to your money. thank you! Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs 2023 Payactiv, Inc. All Rights Reserved. :). Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Zachary Marshall gave me the best customer service that Ive ever had!! He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. This product doesn't have any reviews yet. Verification can help ensure real people write reviews about real companies. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Be sure to include your Employer's name, Employee ID, and Mobile number. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. :). No credit check, consistent income in the past 2 months from the same employer. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Our team will be in touch ASAP. Find out who should really be using Kraken and who might be in over their heads. Hi there,We sincerely apologize for your negative experience. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Have a blessed day. Heres how Payactiv and payday loans compare. View our transaction pricing details. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Information technology & services. We'd like to turn this around and resolve your issue ASAP. If you have questions about Payactivs security policies, contact the company on its website. Its also one of the few cash advance apps Ive reviewed that offers cash advances. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. We use dedicated people and clever technology to safeguard our platform. Hi Michelle,We sincerely apologize for your negative experience. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Hi Bill, sincerest apologies for the inconvenience. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Consider another cash advance option if your employer isnt enrolled. 1 Standard rates for data and messaging may apply from your wireless provider. Get connected with multiple lenders you might qualify with even if you have bad credit. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Have a blessed day. Comes with the option to change your due date so you wont fall behind on repayments. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Send funds by phone number. One of our representatives will be reaching out to you shortly. Get what youve already earned, right now, to pay bills or buy what you need. I've had multiple attempts simply time out waiting for reps to respond. Payactiv uses time and attendance data to provide earned wage access to employees. Anyone can write a Trustpilot review. Head over to our Support Form and someone from our team will assist you. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Anyone can write a Trustpilot review. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Otherwise, read on! Have a blessed day. Founded in null . :). Agent assisted me and resolved my issues very quickly. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. This person deserves a raise! This date may not reflect recent changes in individual terms. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. We always try our best to do our job well, and your kind words make it all worthwhile. Heres how Payactiv compares to Earnin, another popular cash advance app. Find her on Twitter, @DawnAllcot. Albert Wick amazing, skilled, and delightful human being thank you again. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. I dont ever try leaving bad reviews because it hurts businesses. Articulate , very informative , and patient. This site may be compensated through third party advertisers. In the Business to Business Service category. 2023 Payactiv, Inc. All Rights Reserved. Hi Janel,Thank you for taking the time to write a review about your experience. Have a blessed day. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Image: Woman on the street looking at her mobile phone. Ronnie was a FABULOUS agent to work with. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. Its an app that people can use just like a regular wallet to store their card details and information. In the Business to Business Service category. One of our representatives will be reaching out to you shortly to assist you. The app is high-rated on the App Store and Google Play store. Have a wonderful day ahead! They don't care at all.. don't use payactive..please don't. You can click on the 'unsubscribe' link in the email at anytime. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Hi Courtney,Thank you for taking the time to write a review about your experience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. Ned is the highlight of this company compared to the 25+ agents I've spoken too. I should have listened! Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. 1 Standard rates for data and messaging may apply from your wireless provider. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Funds accessed using Payactiv will show as a deduction on your next paycheck. Be sure to include your Employer's name, Employee ID, and Mobile number. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We use dedicated people and clever technology to safeguard our platform. Beware Dont Use. I wish my employer used a more reliable system. 2023 GOBankingRates. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. View Payactiv SDS-IT revenue, competitors and contact information. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. However, there are very few additional fees. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Hey! PayActiv is not a credit card or a payday loan company. We'd like to turn this around and resolve your issue ASAP. Latest Reviews. One of our representatives will be reaching out to you shortly to assist you. We always try our best to do our job well and your kind words make it all worthwhile. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. I'm so grateful to have had the wonderful customer service he was able to provide for me. Most people could download and use the app without technical issues. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. In terms of security, no app is 100% secure. This company offers employers and their employees the opportunity to access their earned wages before payday. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. A co worker of mine tried to warn me about pay active. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Learn more at www.payactiv.com. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. We always try our best to do our job well and your kind words make it all worthwhile. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Thank you Mr. Davis. There are no fees or interest charges associated with your payday cash advance. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. We hope to find a solution that makes you smile. Hi Leah,Thank you for your feedback. Join today. No commitment. One of our representatives will be reaching out to you shortly to assist you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. 2023 Trustpilot, Inc. All rights reserved. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Workers don't need permission to access earnings prior to payday. Read our full review or get our 30-second take. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Literally the best agent ever! There are no monthly maintenance fees to have a PayActiv account and no activation fees. We're looking into your account. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Grace made sure it happened n it is now resolved. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Thank you again! +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I promise he is the best & only agent i will deal with! Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Always & foreithe best! Another 10 to reply with copy and pasted questions, all of which were already addressed. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! We'd like to turn this around and resolve your issue ASAP. Companies can ask for reviews via automatic invitations. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Hi Victor,We sincerely apologize for your negative experience. David m helped me out when I needed it! Payactiv SDS-IT. Here are 8 tips for writing great reviews. Oops! It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Run! Like Empower and PayActiv, Dave also offers money management features. Have a blessed day. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. :). PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Hi there,Thank you for taking the time to write a review about your experience. We may also receive payment if you click on certain links posted on our site. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Have a blessed day. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. It goes against our guidelines to offer incentives for reviews. This is the absolute worst app!! Learn more at www.payactiv.com. Have a blessed day. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. The PayActiv app uses secure encryption and transmission technology to protect your data. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Customer service is rude!! Money accessed through PayActiv will show as a deduction on your next paycheck. Have a wonderful day. They treat you like family. We always try our best to do our job well, and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We'd like to turn this around and resolve your issue ASAP. 1 Standard rates for data and messaging may apply from your wireless provider. Replies to negative reviews in < 24 hours. PayActiv advances wages that workers have accrued but haven't yet received. But options are limited if your employer isnt enrolled with Payactiv. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Yes, its legit. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Payactiv Review. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv can be used by businesses of all sizes. You can make up to three cash advance transactions per pay period. He was so helpful and I appreciate him so much. Over 3 million HR leaders trust our advice. Explained my issue & he definitely assisted what agent Jane E messed up on. Have a blessed day. The platform has collectively provided employees with $5B+ in earned wage access. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. :). I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed.

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